Payment methods

We offer several secure payment methods and tailored financing solutions to make sustainable mobility accessible to everyone, individuals and professionals.

Bank cards

We accept Visa, Mastercard and American Express. Payment is immediate and secured by your bank's 3D Secure protocol.

Mobile payments / wallets

Apple Pay and Google Pay available for quick payment from a smartphone or compatible browser. No banking information to enter: the transaction is carried out via your wallet.

Bank transfer

As soon as your order is confirmed, you will receive an invoice by e-mail including our bank details. Please indicate your order number when making the transfer. We will process, prepare, and ship your order upon effective receipt of payment.

PayPal

Pay for your order quickly using your PayPal balance or linked bank account, without having to re-enter your card information on the site.

Gift card

Offer the freedom to choose the ideal electric bike with the Ultima Mobility Gift Card. Valid throughout our online store, it can be used to pay for all or part of an order (bikes, accessories, equipment).

3x payments

With Klarna, you can pay for your purchase in 3 interest-free installments for purchases up to €4,500, subject to the conditions indicated during checkout, in our general terms and conditions, and in the conditions available on the Klarna website.

Frequently Asked Questions

Is payment secure?

Yes, absolutely. Our store uses Shopify technology which is certified PCI DSS Level 1 compliant. We do not store any complete credit card data.

Can I combine a promo code with an installment payment?

Yes, you can apply your discount code before selecting your split payment method. The monthly payments will be recalculated based on the remaining amount.

How does the warranty work when financing?

Your bike benefits from the same manufacturer's warranty (frame, battery, motor) as a cash purchase, regardless of the financing option chosen (credit or leasing).

I am a company, how do I get a VAT invoice?

When ordering, make sure to check the "Business" option and enter your intra-community VAT number. The detailed invoice will be automatically sent to you by email after payment or leasing contract validation.

Need help choosing your financing plan?

Contact our customer support or visit one of our partner stores.

Buying assistance Customer support